Privacy Policy - Mankind Trading Services
At Mankind Trading Services, we value your trust and are fully committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, protect, and manage the information of our customers, partners, and website visitors.
Whether you are purchasing pharmaceutical products, healthcare supplies, or precious gemstones, we ensure that all data shared with us is handled with the highest standards of confidentiality and security.
1. Introduction
Mankind Trading Services operates as a global exporter and supplier of pharmaceuticals, healthcare products, and gemstones. We adhere to international privacy regulations and data protection standards, including GDPR and applicable local laws.
This Privacy Policy applies to all information collected through our website – https://mankindtservices.com – and through direct communication channels such as email, phone, and physical correspondence.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect both personal and non-personal information to process orders efficiently, provide support, and improve our services.
A. Personal Information
This includes details you voluntarily provide when registering, purchasing, or contacting us:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Company Name (for B2B clients)
- Payment Details (handled securely via trusted gateways)
- Identification or license copies (when required for pharmaceutical transactions)
B. Non-Personal Information
We may automatically collect data to enhance your browsing experience, such as:
- Browser type and version
- IP address and geographical location
- Device type and operating system
- Website usage analytics (pages visited, duration, clicks, etc.)
This information helps us analyze performance, improve website functionality, and ensure security.
3. How We Use Your Information
Mankind Trading Services uses the collected information only for legitimate business purposes. The key uses include:
- Order Processing:
To process and deliver your orders, send invoices, and provide shipment tracking updates.
- Customer Communication:
To respond to inquiries, offer product guidance, or provide support through email, phone, or chat.
- Payment Processing:
To securely complete online transactions via encrypted third-party payment gateways.
- Marketing and Promotions:
To share updates about new products, offers, or services — only with your consent.
- Compliance and Verification:
To verify buyer credentials in compliance with pharmaceutical trade regulations.
- Website Improvement:
To understand user preferences and enhance the usability and content of our website.
Mankind Trading Services never sells, rents, or shares your personal data with unauthorized third parties.
4. How We Protect Your Information
We implement multiple layers of digital and operational security to ensure that all customer information remains confidential.
A. Data Encryption:
SSL (Secure Socket Layer) technology is used to encrypt all sensitive data, including payment details.
B. Restricted Access:
Only authorized personnel have access to customer data, and they are trained in data privacy and security best practices.
C. Secure Infrastructure:
Our website servers and databases are hosted in secure environments protected by firewalls, malware detection systems, and periodic vulnerability assessments.
D. Compliance Measures:
We comply with WHO-GMP, ISO, and global data protection standards to ensure customer privacy across all transactions.
5. Cookies Policy
To improve your browsing experience, Mankind Trading Services uses cookies — small text files stored on your device.
Cookies help us:
- Examine the traffic and usage trends of websites.
- Keep in mind your preferences (language, region, etc.).
- Provide a customized perusing experience
You can choose to disable cookies through your browser settings, but some parts of the website may not function optimally.
6. Data Sharing and Disclosure
We only divulge information when it's required for business operations:
- Logistics Partners: To deliver goods to the address you have provided for shipping.
- Payment gateways are used to handle safe transactions.
- Regulatory Authorities: If required by law or for compliance with import/export regulations.
- Service Providers: For website hosting, analytics, or email communication (bound by strict confidentiality agreements).
We do not sell or lease customer data to third parties for marketing or any other commercial purpose.
7. Your Rights
Mankind Trading Services respects your rights concerning personal data. You have the right to:
- Access your information: Find out more about the information we have about you.
- Rectify inaccuracies: Update incorrect or outdated personal data.
- Withdraw consent: Opt-out from receiving marketing communications at any time.
- Request deletion: Ask for removal of your data when legally permissible.
- Restrict processing: Limit the use of your information in specific cases.
To exercise these rights, contact us at mankindtradingservices@gmail.com
8. Data Retention
We retain personal information only for as long as necessary to:
- Meet your legal and contractual commitments.
- Assist with warranty claims and post-purchase services
- Keep company records up to date for audits and compliance.
All personal information is anonymized or safely erased at the end of the retention term.
9. Third-Party Links
Our website may include links to third-party websites (such as logistics partners or government health agencies).
Mankind Trading Services is not responsible for the privacy practices or content of these external sites.
We advise you to read over their privacy policies prior to supplying any personal data.
10. International Data Transfers
As a global exporter, your data may be processed or stored in other countries where our logistics or service providers operate.
All international transfers are conducted in compliance with applicable data protection laws, ensuring equivalent levels of security and privacy.
11. Changes to This Policy
Mankind Trading Services reserves the right to update this Privacy Policy periodically to reflect new regulations, technologies, or business practices.
Our website will always have the most recent version, and important updates will be announced via the proper means.
You accept the updated terms if you keep using our website or services after such revisions.
12. Contact Information
For questions, concerns, or requests regarding our Privacy Policy, please contact:
📧 Email: Info@mankindtservices.com / mankindtradingservices@gmail.com
🌐 Website: mankindtservices.com
📞 Customer Support: Available 24/7 for all global clients
13. Final Note
At Mankind Trading Services, we believe privacy is not just a policy but a commitment to trust and integrity.
We continually strive to protect every customer’s data and ensure secure, compliant, and reliable business operations.
Your confidence in our products and services is our highest priority, and we pledge to uphold the confidentiality and safety of your information — at every stage of our partnership.